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Consumer Advocacy

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Home Up Peer Support

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Empowering People With Disabilities...


Consumer Advocacy

Staff assist individuals with disabilities to resolve conflicts that impede the ability of consumers to live independently. An Advocate is assigned to provide one-on-one assistance with Social Security entitlements, Medicare/Medi-Cal claims, Veterans benefits, 504 complaints, In Home Supportive Services (IHSS), Individualized Education Plans (IEP), and other personal rights violations involving disability concerns with City, State, and Federal agencies.

Peer Counseling

Staff and volunteers provide advice and support for consumers who are finding it difficult to address disability related issues. This support is provided one-on-one, in educational trainings, individual counseling, and group discussions. Group activities are provided in both English and in Spanish.

Information and Referral

The Center's staff collects and disseminates information concerning a variety of topics and resources that are of interest to persons with disabilities and the agencies that serve them. Information ranges from legislation to accessible travel to energy concerns. During the past year more than 4,600 information and referral calls were provided to community members.

Personal Assistant Referral

The agency provides a registry to assist with the identification of potential aides to assist with personal care and housekeeping tasks. Consumers needing assistance with hiring a personal care assistant can use this list.

Housing Referral

Staff provides assistance with the location of appropriate shelter. Services include a housing registry with pricing and accessible units, applications for home modifications, filing for Section VIII housing, referrals to emergency shelter and referrals to agencies that might be able to assist with rental and utility assistance.



We Advocate for you!

Investigation of discrimination claims and mediation on behalf of people with disabilities in order to resolve conflicts that impede the attainment of needed benefits and services.

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Copyright 2004 - 2015 Community Access Center
Last Date Modified: 06/28/2017

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